Departments

Find out, what we can do for our customers and airline partners!

Sales

“Our sales team seeks to find the best solutions for our customers.  No matter what their needs may be –price, speedy transport, or special requirements -- our goal is to make them happy! “

Contact local office

Customer Service

“Our customer services team is focused on providing convenient transportation services to our customers. From booking to documentation and final delivery, your shipments are in professional hands with us! We are particularly well-equipped to meet our customers’ special needs including safety requirements.”

Contact local Customer Service

Safety and Operations

“Safety and Security are the most important goals of all aviation operations. Our department ensures the highest possible standards for both freight and passengers on the ground and in the air. But quality also means efficiency, and so we make it our task to protect the environment in a sustainable way while carrying your airfreight.”

Email

Claims

“While we strive for the highest quality, unavoidable transport irregularities will occur.  Our job is to ensure customer concerns are responded to in a timely manner when cargo is delayed or damaged.  The claims team is here for you to process and resolve all issues arising from irregularities.”

+49 (211) 9418 197

E-Mail

Business Development

 “As Business Development, we bring efficiency into our network. Establishing synergies of global network coverage through our mandate and interline partners is our main matter of concern”

+49 (211) 9418 750

E-Mail

Company Management

“As company management we make sure to find the balance between being both a professional service provider and a familiar and encouraging working environment for our colleagues. Furthermore, we ensure satisfaction of all our stakeholders; from our partner airlines to our proprietor.”

Contact Management